Hi it’s Patrik Hutzel from INTENSIVE CARE AT HOME where we provide tailor made solutions for long-term ventilated Adults & Children with Tracheostomies by improving their Quality of life and where we also provide tailor made solutions to hospitals and Intensive Care Units to save money and resources, whilst providing Quality Care!
In the last blog I presented another INTENSIVE CARE AT HOME case study about
In this week’s blog I want to talk about how we maintain quality, keep our staff up to date with training and education and therefore how we safely manage to keep our clients out of Intensive Care or get them out of Intensive Care in the first place.
More training days at INTENSIVE CARE AT HOME for our ICU/PICU nurses to continue delivering a high quality service!
This ensures we continue to grow and develop a highly skilled intensive care nursing workforce, making sure our clients can stay out of ICU/PICU predictably and we can ensure smooth transitions home from ICU/PICU.
This enables us to look after the sickest Patients in the community, attract high calibre staff, provide a high quality service and remain the leading intensive care at home nursing service in the community!
It’s no exaggeration when I say that we look after the sickest Patients in the community.
All of our clients have spent many weeks, many months and sometimes many years in ICU or PICU!
Some of our clients we take home from ICU/PICU directly.
No other service can provide that level of service currently!
We can only provide and maintain this high level of quality service by employing the most experienced and most seasoned intensive care and paediatric intensive care nurses.
As a matter of fact, we exclusively hire ICU/PICU nurses with a minimum of two years ICU/PICU nursing experience with a post-graduate critical care nursing certificate or equivalent.
The reality shows that most of our staff have a minimum of 10-20 years ICU/PICU nursing experience with a post-graduate critical care nursing certificate or equivalent.
No other community nursing service provider has such an experienced and highly skilled nursing workforce, by bringing hundreds of years of ICU/PICU nursing experience into the community!
But we don’t stop there.
We provide tailor made training for our INTENSIVE CARE AT HOME ICU/PICU nurses specifically designed towards our clients individual needs.
Our number one KPI(Key performance indicator) is to have zero readmissions back to ICU/PICU for all of our clients.
In order to achieve our ambitious but achievable goals for our clients we need to continuously hone our skills to deliver the service that we promise on.
Such training days are also a good opportunity for our staff to get to know each other. The reality of running a remote intensive care at home service is also that staff only see each other at handover time. Sometimes staff haven’t met each other at all because they work with different clients in very different locations!
Therefore the training days are fantastic opportunities to get to know other team members!
Last month’s training session was in Frankston at the RSL club and one of my previous ICU nursing colleagues Karena Hull provided another excellent training session for our steadily growing Intensive care at home nursing team.
Part but not all of the training is specifically designed to serve our ventilated and tracheostomised clients better by refreshing ventilation and tracheostomy skills.
Here is an incomplete list what has been covered in the training
What to do in medical emergencies
How to prevent ICU/PICU readmissions
Emergency tracheostomy changes
Adult basic life support (BLS)
Paediatric basic life support (BLS)
As you can see we are highly committed to enable the sickest clients in the community to stay where they want to stay, which is in their home.
This not only benefits the clients, it also benefits our clients families.
If their loved ones are at home, they can live a normal life, whereas if their loved ones are in ICU or PICU they end up also staying in ICU/PICU to be with their loved ones.
Our service keeps clients out of ICU/PICU and therefore keeps families together and not apart.
We engaged Karena Hull a very experienced Intensive Care nurse to run the accredited course.
Karena is running her own training organisation “resus ready” and we had the pleasure of Karena providing advanced resuscitation training with our very talented and skilled critical care nurses from Intensive CARE AT HOME.
Karena knows intimately what it’s like working in an Intensive Care Unit. Therefore, Karena certainly understands the need for long term ventilated, tracheostomised and otherwise medically complex long-term ICU/PICU patients to go home into a better, more holistic and more Patient and family friendly environment.
We’re looking forward to more training sessions with Karena in 2020 to maintain high quality standards for our nurses and our clients!
If you want to find out how we can help you to get your loved one out of Intensive Care including palliative care or Long-term acute care (also nursing home) or if you find that you have insufficient support for your loved one at home on a ventilator, if you want to know how to get funding for our service or if you have any questions please send me an email to [email protected] or call on one of the numbers below.
Australia/New Zealand +61 41 094 2230
USA/Canada +1 415-915-0090
UK/Ireland +44 118 324 3018
Also, check out our careers section here
We are currently hiring ICU/PICU nurses for clients in the Melbourne metropolitan area, northern suburbs, Mornington Peninsula and in South Gippsland/Victoria.
We are an NDIS, TAC (Victoria) and DVA (Department of Veteran affairs) approved community service provider in Australia.
Also, have a look at our range of full service provisions here
We have also been part of the Royal Melbourne health accelerator program for innovative health care companies last year!
Thank you for tuning into this week’s blog.
This is Patrik Hutzel from INTENSIVE CARE AT HOME and I see you again next week in another update!