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Hi, it’s Patrik Hutzel from intensivecareathome.com, where we provide tailor-made solutions for long-term ventilated adults and children with tracheostomies. And where we also provide tailor-made solutions for hospitals and intensive care units, whilst providing quality services for long-term ventilated patients and medically complex patients at home, including Home TPN (Total Parenteral Nutrition), Home IV electrolyte infusions, including potassium, magnesium, Home IV antibiotics, which is what we’re specialized on all of these aspects that I mentioned of critical care nursing in the home.
Now, today I want to actually talk about NDIS (National Disability Insurance Scheme) Specialist Support cCordinations or NDIS level three Specialist Support Coordinations. So you have heard me talk about in my blogs about what the role is of an NDIS Specialist Support Coordinator. I can now finally announce that we have our own NDIS specialist support coordinators starting as of the last few weeks. And we are very thrilled to share that we are now offering level two and level three support coordination for NDIS participants.
So we have embarked specialist team with a strong background in the health disability and advocacy fields. This means we know all the ins and outs of the NDIS. We understand complex requirements and legislation. We are dedicated to delivering a person-centered approach with our clients. Our goal is to simplify their NDIS journey and offer them a wide range of support options with our large network of service providers.
What is NDIS support coordination?
When a participant receives the NDIS plan, they may have funds allocated for a Support Coordinator, Intensive Care at Home is a registered support coordinator provider. This means we can work with funded participants to help them understand their plan and maximize their funding by implementing relevant services to achieve their goals. Participants who are in exceptionally complex situations can be funded for specialist support coordination. Intensive Care at Home have dedicated Specialist Support Coordinators who have the relevant skills and experience working with individuals who require this level of support. Our Specialist Support Coordinators can work with participants and their care teams to address barriers, implement services and achieve our participant’s goals.
So how can a Specialist Support Coordinator help with Intensive Care at Home?
Since the beginning of Intensive Care at Home in 2012, we have found over and over again that most Level 2 and Level 3 NDIS Support Coordinators lack the insights required to successfully advocate for 24/7 intensive care nursing at home for NDIS participants, adults and children requiring invasive mechanical ventilation with tracheostomy, tracheostomy without ventilation, noninvasive mechanical ventilation on BIPAP (bilevel positive airway pressure), CPAP (continuous positive airway pressure), VPAP, Home TPN or PN and/or intravenous fluids with central line, PICC (Peripherally Inserted Central Catheter) line or Hickman’s line management. TPN stands for Total Parental Nutrition, also known as intravenous nutrition.
Also, complex seizure management at home and palliative care at home. This includes but is not limited to conditions such as cerebral palsy, Rett syndrome, motor neurone disease, Guillain Barre syndrome, spinal muscular atrophy, Duchenne syndrome, acquired brain injuries, traumatic brain injuries, high spinal injuries, level C1 to level C4, requiring invasive and noninvasive ventilation and or cough assist therapy, plus/ minus tracheostomy.
In our experience, some support coordinators lack the insights and drive to advocate for the right level of support that is needed for our highly vulnerable NDIS participants. This has often led to extended and unnecessary hospital stays for NDIS participants. In some cases, it has led to NDIS participants dying at home or in hospitals due to insufficient funding from the NDIS. We could not see this happening any longer. So we have built our own team of NDIS support coordinators.
So we believe that our strength is that, with our team of highly experienced NDIS Support Coordinators and hundreds of years of ICU and pediatric ICU nursing experience employed on our team, we are bridging the gap between disability and health as we have the best of both worlds available in our team combined. This brings Intensive Care at Home in a unique position where we can successfully advocate for your 24/7 NDIS-funded nursing care for your loved one’s condition and disability.
What if you don’t have an NDIS plan yet?
Well, that’s no problem at all. We can provide support and advice to individuals needing assistance with accessing the NDIS and the plans. Please get in touch with us and we can set up a consultation to help you getting started.
So, thank you so much for watching.
If you have a loved one in intensive care and you want to go home, please contact us at intensivecareathome.com, on one of the numbers on the top of our website, or simply send us an email to [email protected].
If you are in ICU yourself and you’re watching this video, again, please contact us if you are at home already and you have insufficient support. If you are ventilated with the tracheostomy, if you’re not ventilated and you’re having a tracheostomy, if you are BiPAP/ CPAP dependent, if you need Home TPN, intravenous fluids, please contact us. Complex seizure management, please contact us. Even if you don’t have an NDIS plan, we can help you with accessing an NDIS plan again, with our specialist NDIS support coordinators.
Now, also if you are an NDIS support coordinator and you have NDIS participants that have a nursing care plan or nursing care needs, but you’re not sure how to advocate for the nursing side of things, please contact us as well. We can also help with NDIS nursing assessments.
Now, we are also NDIS approved, TAC (Transport Accident Commission) approved in Victoria, iCare approved in New South Wales, as well as NIISQ (National Injury Insurance Scheme in Queensland). And we are also DVA (Department of Veteran Affairs) approved service provider as well as we have received funding through departments of health and some public hospitals as well. Please contact us for all of that.
If you are a critical care nurse and you’re looking for a career change and for new career opportunities, please contact us. If you have a minimum of two years ICU or ED experience, ideally with a postgraduate critical care qualification. And we have jobs available in Brisbane, Sydney and Melbourne.
If you are an intensive care specialist and you want and you’re looking for a career change, please contact us as well. We are expanding our ICU consulting medical team. But if you’re an ICU consultant and you have bed blocks and exit blocks in your ICU, we want to hear from you as well because again, we can help you eliminate your bed blocks and we can also help with NDIS funding. So it’s not out of pocket for the hospital.
And also if you’re a hospital executive watching this, and you are looking for exit block strategies and managing your long-term stays, especially in ICU or on your respiratory wards. We can help in managing those exit blocks and partnering with your consumers and improving the quality of life for your patients and their families.
And if you’re an NDIS support coordinator again from another organization and you need help with the advocacy for nursing care, please contact us. We can help you because we’ve done it many, many times.
Thank you so much for watching.
If you like my videos, subscribe to my YouTube channel for regular updates for families in intensive care and Intensive Care at Home. Click the like button, click the notification bell, share the video with your friends and families, and comment below what you want to see next and what questions and insights you have from this video.
Thanks for watching.
This is Patrik Hutzel from intensivecareathome.com, and I will talk to you in a few days. Take care for now.