Hello and welcome to another intensivecareathome.com live stream. My name is Patrik Hutzel from intensivecareathome.com, and I’m the host of this show for the next 45 to 60 minutes.

I want to welcome all of you watching this on the live stream, and I want to welcome all of you watching this on replay. Today’s topic is Building Australia’s Largest Critical Care Home Nursing Team: What We Are Looking For at Intensive Care at Home.

If you like my videos, make sure you like the video, comment, subscribe, and click the notification bell so you don’t miss any of my videos. Thank you for joining me live and thank you for watching this on replay. If you’re just tuning in, drop in the chat where you’re watching from, and let me know why you are here. Are you watching as a critical care registered nurse (CCRN), or are you watching as a family member or as a client? Are you looking for care, or are you looking for alternative work as a critical care nurse? Are you a doctor? Are you a hospital executive? I want to know who’s in the room today, because today’s video is a little different.

We also have time for a question-and-answer session at the end of this presentation. You can also type your questions in the chat pad as I go along, and I might get to them. Please keep the questions to today’s topic.

Once again, my name is Patrik Hutzel from intensivecarehotline.com. Here at Intensive Care at Home, we provide tailor-made solutions for long-term ventilated adults and children with tracheostomies at home instead of in the Intensive Care Unit (ICU). We provide a genuine alternative to a long-term stay in ICU for adults and children on BiPAP (Bilevel Positive Airway Pressure), CPAP (Continuous Positive Airway Pressure), and non-invasive ventilation. We provide a genuine alternative to a long-term stay in ICU for adults and children with a tracheostomy without ventilation. We provide home ventilation and home tracheostomy weaning if medically appropriate.

We provide home stoma management. We provide home TPN (Total Parenteral Nutrition), home IV (Intravenous) fluids, home IV potassium, magnesium, and other electrolyte infusions, which goes hand in hand with central line, PICC line, Hickman’s line, and port management at home. We also provide PEG (Percutaneous Endoscopic Gastrostomy) tube, nasogastric tube, and nasojejunal tube management. We provide IDC (Indwelling Catheter) and SPC (Suprapubic Catheter) management at home. We provide palliative care management at home, and we also provide level 2 and level 3 NDIS (National Disability Insurance Scheme) support coordination.

If you’ve been on my channel before, you know most of our videos answer a viewer or reader question about a specific ICU or home ventilation situation. Today’s video is aimed squarely at one audience: critical care registered nurses looking for a career change, because right now we are actively building Australia’s largest critical care at home nursing team. I want to talk to you directly about what we look for, what the work is actually like, and how you can join us.

This presentation will run roughly 45 minutes. I’m going to cover our accreditation, exactly what we look for in a CCRN, why we never use general registered nurses, enrolled nurses, or disability support workers for the three or four categories of care we specialize in that I mentioned in the beginning, a case that should be a warning to every home care provider in this country, and what career opportunities look like at Intensive Care at Home. Then I’ll go through the questions I get asked most often by critical care registered nurses considering the move to Intensive Care at Home from an ICU unit or from an emergency department (ED) unit.

Stick around to the end because I’ll also open it up to your questions live in the chat. If you haven’t already, hit subscribe, tap the notification bell, like the video, comment below, and share the video with anyone who will benefit from today’s information. If you know a CCRN and you want them to hear this, share this stream with them right now.

About Patrik Hutzel and the Organization

Before we go into the details of what we’re looking for while building Australia’s biggest critical care and ICU nursing team at home, you might be wondering what makes me qualified to talk about today’s topic. Once again, my name is Patrik Hutzel. I am a critical care registered nurse, and I have been working in critical care/ICU for over 25 years in three different countries, where I have been working as a nurse manager for over five years in intensive care. I am the founder and director of Intensive Care at Home.

We have been operating in Australia since 2012. We are the only third-party accredited Intensive Care at Home nursing service provider — accredited for ISO (International Organization for Standardization) 9001:2015, as well as NDIS (National Disability Insurance Scheme) registered.

I started my nursing career in Germany in intensive care in the late 1990s and early 2000s, where I began immediately after my training working in ICU, and then I went overseas and worked in the UK in ICU. I was also part of an intensive care at home nursing service in Germany in the early 2000s — the first service in Germany, called Bramling Joske. Shout-out to Jurg and Christoph. We were setting up intensive care at home successfully; it was a pioneering service, and it changed my way of looking at intensive care nursing.

I then went to the UK, worked in ICU there, and couldn’t find intensive care at home. I came to Australia in 2005, working in ICU again, and I could see patients in ICU that we would have looked after at home in Germany. I looked for providers, couldn’t find any, and that’s when I started Intensive Care at Home. As I said, we’ve been operating since 2012, and we’ve helped hundreds and hundreds of clients with intensive care at home — saving their lives, prolonging their lives, cutting the cost of intensive care beds by 50%, improving quality of life for patients and their families, and freeing up highly sought-after intensive care beds with our service.

I also run a consulting and advocacy service for families in intensive care, and you can find more information at intensivecarehotline.com.

In Germany, intensive care at home and home ventilation for conditions like motor neuron disease has been standard practice for nearly three decades. For example, that could be non-invasive ventilation with BiPAP/CPAP, or it could be invasive tracheostomy ventilation, including for motor neuron disease. It’s not seen as unusual or risky — it’s seen as good, appropriate, cost-effective clinical care.

When I moved to Australia and started working in ICU here, I saw families being told there was no real alternative to an ICU bed, or being offered a homecare model built around support workers rather than ICU nurses. Because so many patients have died under a support-worker model, I founded Intensive Care at Home in 2012 to close this gap — and we’ve also increased the number of patients able to leave ICU many times over.

The old paradigm in ICU was that patients have two pathways: they recover and move on to a hospital floor or ward, or they die. That’s very black and white and minimalistic, which is why we created a third pathway with Intensive Care at Home — making sure patients have an opportunity to go home if they’re long-term ventilated in ICU or medically complex and stuck in ICU.

Fast forward to today, we’ve grown into a large team, employing hundreds of years of critical care registered nurse experience combined, operating all around the country in all states and territories. As of 2026, we hold something no other home ICU nursing provider in this country holds: we are the only third-party accredited specialist home ICU nursing provider in Australia, accredited to ISO 9001:2015, and registered with the NDIS for intensive care at home nursing. That’s unique — it required developing policies, procedures, and intellectual property to pull off intensive care at home, drawing on my experience in Germany as well as having set up many home ventilation and tracheostomy programs in Australia for our clients.

I want to explain what “accredited” actually means, because the word gets thrown around a lot. Third-party accreditation means an independent external body has audited all our clinical governance, our nursing policies, our incident reporting, our staff education and competency framework, and our quality management systems against a recognized international and national standard. It’s not us saying we’re good — it’s an independent auditor confirming it. You can read the detail yourself; I’ll put the link in the show notes, or go to www.intensivecareathome.com/accreditation-quality. The short version is: if you join our team, you’re joining an organization with the same level of clinical rigor you’d expect inside a hospital ICU, except we deliver it at the bedside in someone’s home.

We’re also NDIS registered, and we hold and provide level 2 and level 3 NDIS support coordination registration. We’re also delivering TAC (Transport Accident Commission) and WorkSafe case management. That matters for you as a nurse too, because it means the clients you’ll be caring for come through multiple funding pathways — NDIS, TAC, WorkSafe, DVA (Department of Veterans’ Affairs), as well as private funding, Department of Health funding, and sometimes hospital funding or subcontracting from other providers — which gives you broader exposure than working in a single hospital ward ever could.

What We Look For in a Critical Care Registered Nurse

Let’s get into the heart of it — what we’re actually looking for when we bring a CCRN onto our team.

1. Solid ICU experience. This is non-negotiable. I’m not looking for someone who’s done a rotation through ICU once. I’m looking for nurses who are genuinely comfortable managing an unstable or potentially unstable airway, who understand ventilator settings and alarms, who know how to work with a tracheostomy, and who can recognize the early signs of deterioration and act on them without waiting for someone else to notice. Here’s the reality of home care: at 2 o’clock in the morning, in someone’s home, you are the ICU. There’s no rapid response team down the corridor and no second nurse to grab. It’s you, your training, and your judgment.
2. Tracheostomy and ventilation competency, specifically across the three categories we specialize in: (1) invasive ventilation with tracheostomy, (2) non-invasive ventilation without tracheostomy such as BiPAP/CPAP, and (3) tracheostomy care without ventilation. If you’ve got strong current competency in any or all of those three areas, that is exactly what we need. We also provide other services such as home TPN (Total Parenteral Nutrition), home IV fluids, and home IV antibiotics — we need critical care registered nurses for that too, because most of that care in the community is delivered via PICC line, Hickman’s line, or port management, or sometimes a central line — all ICU nursing skills.
3. A genuine commitment to our clients and to evidence-based practice. We don’t run on ad hoc, task-based checklists that someone wrote once and never revisits. We work from evidence-based mechanical home ventilation guidelines. You can find our Mechanical Home Ventilation Guidelines in the description at intensivecareathome.com — scroll down on the right side and you’ll find the link. I’ll also put it in the show notes once this video is on the website. I expect every nurse on our team to understand not just what to do, but why we do it that way, and to be comfortable updating their practice as the evidence evolves.
4. Attitude and cultural fit. This may surprise some applicants. Home care is a completely different relationship compared to ICU nursing in a hospital. You’re not clocking onto a ward with 40 other staff around you — you’re a guest in someone’s home, often for an eight- or twelve-hour shift, and sometimes you’ll be caring for the same family for years. We look for nurses who are calm under pressure, humble enough to be led by the family on the things that are their territory — how their home runs, how their routines run, their preferences — while still being confidently and unmistakably in charge of the clinical decision-making. That’s a real balancing act, and not everyone with great ICU skills has it. The nurses who do have it are the ones who thrive in this model and stay with us for many years.
5. A family-centered approach. In our model, the family is not a visitor like in ICU. They’re often the people who know this patient better than any clinician ever will, and they’re living this reality every single day, not just for a shift. I need nurses who can genuinely partner with families, who communicate clearly, who explain what they’re doing and why, and who understand that this is the family’s home and the family’s life — not a ward that happens to have a couch in it.

If you’re watching this and thinking “that’s me,” stay with me, because in a moment I’ll tell you exactly how to put your hand up. If you think that’s not you, that’s fine too — you’re probably better suited to keep working in an ICU. Having worked in ICU myself for decades, I’ve found that ICUs do a lot of things right in terms of clinical care, but they get a lot of things wrong when it comes to families — things people working in ICU who have never worked in home care wouldn’t even recognize. From my experience, families coming out of ICU are heavily traumatized. That’s not a criticism — ICUs are busy and need to get certain things done — but in saving lives, they’re also traumatizing families along the way. When a patient or family member is in ICU, they often don’t share that because they fear repercussions, whereas we’ve created a safe space for our families at home, where they can share their grievances and their experience from ICU.

Why We Only Use Critical Care Registered Nurses

Now I want to talk about something I feel very strongly about, and it’s central to why our whole model exists the way it does. In the categories I mentioned — invasive ventilation with tracheostomy, non-invasive ventilation without tracheostomy, tracheostomy care without ventilation, and even home TPN, home IV fluids, home IV antibiotics, potassium and magnesium infusions, PICC line, Hickman’s line, central line, and port — Intensive Care at Home will only ever use a critical care registered nurse. We will never substitute that critical care registered nurse with a general registered nurse, an enrolled nurse, or a disability support worker.

The simple reason is that it’s not evidence based. The other reason is that many patients cared for under a disability support worker model, an enrolled nurse model, or even a general registered nurse model for an ICU-level patient have died or have had more hospital admissions than others — but mainly, they have died. When you look at the evidence-based mechanical home ventilation guidelines published on our website, the whole concept is about 24/7 critical care nursing, which cuts the cost of the ICU bed by around 50% — a win-win situation.

I’ll use an analogy I’ve used many times on my channel, because it’s the clearest way I know to illustrate it. If you were sitting on an airplane and the cabin crew were flying the airplane, would you be satisfied with that? You would never accept cabin crew with no training sitting in the cockpit of a passenger jet and being told that’s equivalent to a fully qualified pilot — just because they can operate some of the same switches and dials. The plane looks the same from the outside whether a pilot or an untrained cabin crew member is flying it — right up until something goes wrong. And when something goes wrong in the air, you need the person in that seat to have the training, the judgment, and the split-second decision-making to manage it.

It’s exactly the same with an unstable airway in the community. That’s where critical care registered nurses come in — people who can manage unstable airways, tracheostomies, and ventilators because they’ve logged the hours in ICU to know what to do. An unstable airway in a hospital ICU requires a critical care registered nurse 24 hours a day. A blocked or displaced tracheostomy tube requires 24/7 critical care registered nurses in an ICU or hospital. It’s the same at home — the clinical issues are identical. A ventilator alarm that doesn’t resolve with the obvious first response requires an ICU nurse in a hospital, and it’s the same at home, because the clinical reality and requirements haven’t changed.

All of those situations require a clinician who can assess the situation, recognize what’s actually happening — not just what a checklist says might be happening — escalate if needed, and physically act within seconds. A disability support worker, however well-meaning and experienced in general disability or aged care support, has not been trained to do that. In these three categories of care, that gap isn’t small — it’s the difference between a managed emergency and a catastrophic one.

This is exactly why, structurally, Intensive Care at Home refuses to deliver these three categories of care in any way other than with critical care nurses 24 hours a day. It’s not a cost-saving decision — frankly, it would be cheaper for us to run a support-worker model. It’s a clinical safety decision, full stop.

If you have any questions so far, please type them into the chat pad. I also have a question-and-answer section coming at the end of this presentation.

Additional Requirements

We’re also looking for nurses who have a minimum of two years of ICU experience. It helps if they have some form of home care experience — for example, if they’ve worked in “hospital in the home,” or if they’ve worked as a disability support worker in the community, not necessarily with high-acuity patients, but maybe with lower-acuity patients. Here’s why that matters: if you’ve worked in hospital in the home or as a disability support worker in the community, I know you have the skills to enter someone’s home without getting kicked out.

You might laugh at that, but the reality is some of our nurses have been asked to leave homes, and that’s not necessarily a bad thing — it just means they weren’t the right fit for that particular environment, and we move on to the next one. If you’re not ready to potentially not be the right fit for someone’s environment, you’re also not ready to work for us. It’s not about your ego or my ego — there is no ego here. It’s all about what the client and the family need.

This is run very differently compared to a hospital ICU. It is patient- and family-centric, and only that patient- and family-centricity is what makes us succeed — nothing else.

The Noah Johnson Case

I want to talk about the Noah Johnson case again — a case I’ve referenced on this channel many times, because I think every nurse, doctor, occupational therapist (OT), physiotherapist, NDIS support coordinator, and NDIS planner needs to hear it, along with every family member in a similar situation, because you need to understand exactly what’s at stake when a homecare model gets this wrong.

In December 2025, a young man named Noah Johnson, who was dependent on a tracheostomy and a ventilator 24/7, experienced a tracheostomy tube displacement while no registered nurse was present in the home. Before I explain why there was no nurse in the home: Noah had 24-hour NDIS-funded nursing care at some point, with a critical care registered nurse, but the NDIS then decided to cut his funding to 12 hours a day and said a disability support worker could cover the other 12 hours. Noah Johnson passed away under the care of disability support workers — similar, as I said earlier, to having a disability support worker work in ICU with a ventilated ICU patient. It’s doomed to fail.

I’m not going to speculate beyond the known facts of that case, and this isn’t about pointing fingers at any individual, but I use it respectfully as a case study because it demonstrates, in the most serious and harmful way possible, exactly the gap I was describing. A tracheostomy tube displacement is a time-critical airway emergency. It’s precisely the kind of event a critical care registered nurse is trained to recognize and manage in real time, often within split seconds, before it becomes catastrophic — and precisely the kind of event a model relying on support workers instead of nurses is not designed to catch in time.

For any ICU nurses watching or reading this, this is why the standard we hold ourselves to matters so much, and why we need more of you on our team delivering this level of care properly. For families watching this: if anyone offers you a homecare model for tracheostomy and/or ventilator care that doesn’t guarantee 24/7 critical care registered nurse coverage, or that doesn’t guarantee third-party or NDIS registration for intensive care at home nursing, please ask all the hard questions about what happens in exactly this kind of emergency.

There are organizations out there now that copy and paste parts of our website and say, “Yes, we can do intensive care at home,” in the same sentence as, “We’re also mowing the lawn and washing the windows.” It doesn’t work that way. We only do intensive care at home — we don’t dilute. We are the specialists here, and that’s who you want to work for: a specialist with a real, proper clinical governance structure and a very good reputation built on over 14 years of intensive care at home nursing in Australia.

Before we move on to career opportunities at Intensive Care at Home, do you have any questions on what we’ve covered so far? Maybe you’re a critical care nurse watching this right now — type your questions in the chat. If not, I’ll carry on and talk about career opportunities.

Career Opportunities at Intensive Care at Home

Let’s look at what it actually looks like working with us.

Geographically, we operate all around Australia, in all states and territories, and we’re growing — so wherever you are across the country, there’s a good chance we have, or will soon have, opportunities near you.

Clinically, because we hold NDIS registration — including level 2 and level 3 NDIS support coordination — and because we are TAC and WorkSafe covered, our nurses work across a genuinely diverse client base. One week you might be supporting an NDIS participant with a spinal cord injury on a ventilator; the next, a TAC client with a traumatic brain injury and a tracheostomy; or a WorkSafe client needing non-invasive ventilation support. That breadth and depth of exposure is something you simply don’t get rostered onto a single hospital ward.

Organizationally, you’re joining a clinically led team. I’m a practicing critical care registered nurse — this isn’t run by people who’ve never worked a night shift in ICU or who are just looking at a spreadsheet. You’re joining an organization that holds third-party ISO 9001:2015 accreditation as well as NDIS registration for intensive care at home — the only home intensive care nursing provider in Australia that has held third-party accreditation since 2012. That means the clinical governance, education, and incident management frameworks around you have been independently audited, not just self-declared.

In terms of rostering, it varies by client and location. Some placements are single shifts; some are longer-term arrangements with the same family over months or years. We’ll talk through what actually fits your lifestyle and availability on the call, rather than trying to force you into a generic roster template.

Generally, clients don’t want to follow a generic roster template — they want you to be available for their roster. Everything we do here is driven by the clients; it’s not about us, it’s about them. When we introduce you to a client’s roster, it is very personal for the clients. Clients may have similar issues in terms of ventilation and tracheostomy, but they’re still very individual in their needs — how they want their days run, how they want their routines done.

For a client to open the door for you is a big thing, because it’s very personal. It goes as far as me saying that whenever we introduce staff to a client, the clients have sleepless nights — and I’m not exaggerating or saying that loosely. The reason is that a client has a team they’re used to on a 24-hour roster, and they’re satisfied with that team. Say John, Jack, and Mary do the night shifts, and Bernadette, Jenny, and Jessica do the day shifts — I’m picking random names here — but the client is happy with that arrangement. Then we know Jessica is going on leave in three months to visit family overseas for three months, so we need to look at replacing her. The client is happy with the status quo, so by needing to replace Jessica, the client has sleepless nights, wondering who we’re going to bring in — is this the right fit for my family member, my home, and the team that’s already working here and that we’re so happy with?

That’s a real challenge for the clients, and it’s also a real challenge for us to make sure we select the right staff member who can fit into a very sensitive environment. Our nurses need to be able to “read a room” — that’s really important. If you can’t read a room, it’s going to be very difficult. You need to fit in with a team, including the rostering. Our clients need 24-hour nursing care similar to an ICU — day shifts and night shifts — which can be very challenging, as anyone who has worked shifts will appreciate.

It’s not as simple as in an ICU, where today you’re in Bed 5 with Mr. Smith and tomorrow you’re in Bed 10 with another patient — it doesn’t work that way here. Here it’s about tailor-made solutions, and the team we bring in needs to be tailor-made for the family — a white-glove, concierge approach. It’s not like in an ICU, where ICU nurses and ICU doctors dictate the routine of a patient. In a homecare setting, the family — or the client, if they can advocate for themselves — will dictate what’s happening and what their routine looks like.

Once you’ve done that with us, maybe across a number of clients, there are also other opportunities. For example, we have roles for clinical liaison nurses, who, as the name suggests, liaise with staff and clients regarding education needs, roster needs, and day-to-day shift matters. We’ve found that clinical liaison nurses usually need to have worked with us for a while to understand the clients, the staff, and the setup of the service — how we operate. It’s a unique service.

Over the years, we’ve also had nurse manager opportunities, quality and safety manager opportunities, and — right now — an opportunity for a national clinical operations manager, as well as opportunities for business development managers. So there are opportunities for critical care registered nurses here, not only working directly with clients but also in senior roles. As I said, we’ve been around since 2012, so there is a lot of depth to this organization by now.

Questions From Critical Care Registered Nurses Considering the Move

Let’s go through some of the questions I get asked most often by critical care registered nurses considering the move to Intensive Care at Home. If you’re watching live, drop your questions in the chat right now and I’ll try to get to them before I finish today’s presentation.

Question from Mary: “Hi Patrik, do I need tracheostomy and ventilator experience specifically, or is general ICU experience enough?”

General ICU experience is your foundation, but for the categories of care we provide — ventilation with tracheostomy, non-invasive ventilation with tracheostomy, BiPAP/CPAP, and tracheostomy care without ventilation — you need demonstrated current competency in ICU. Very few ICU nurses work in ICU and are not ventilator- or tracheostomy-competent. If you’re working in ICU and you’re not ventilator- or tracheostomy-competent, that tells me you’re probably working in a rural or regional ICU with lower acuity, where patients get transferred to metro ICUs if they become very sick. So you will need that tracheostomy and ventilation exposure — otherwise, it’s not going to work. We assess this properly throughout the application and interview process, not just with a tick-box exercise; we ask specific clinical scenarios.

Question from Pas: “Will I be working alone?”

That’s a good question. It depends, but very rarely will you be working entirely alone — other family members are often present, and disability support workers are often there helping with manual handling or domestic tasks, or supporting community access. But you are the sole clinician on shift in the home, and that’s exactly why our assessment process is thorough. We need to know with confidence that you can manage independently and escalate appropriately if something goes wrong. More importantly, we need to know that you can actually prevent emergencies — prevention is much better than cure. We’re trying to think ahead: what do we need to do today so our clients can be home tomorrow?

Question from Brodie: “I’ve been out of ICU for a few years now, but I’ve got home care experience. Am I still in the running?”

It really depends — we assess every individual on their own merit, and it depends how long you’ve been out of ICU. What matters most is recent, hands-on airway and ventilation competency; the specific setting you gained it in matters less than how current and solid it is. Put your application forward, and we’ll assess it and get back to you.

Question from Jodie: “Do you provide training, or is it sink-or-swim from day one?”

If you’ve worked in ICU, you know you can’t take a sink-or-swim approach, and we try to do the same. We provide orientation specific to each client’s needs, because every home, every patient, and every piece of equipment is a little different. But your baseline ICU and CCRN competency needs to already be there before you start with us.

It is a bit of a chicken-and-egg situation, and here’s why. When I first started Intensive Care at Home, it was me filling shifts with one client, and as demand grew, I started hiring other CCRNs with no orientation with the client — we just got the job done and kept patients out of ICU predictably and permanently, without much orientation. Those were the early pioneering days; we had to prove the concept and prove it fast, and we got it done. Fourteen years later, yes, we do provide training shifts for most clients, but sometimes it’s also about what the client wants. Most clients want staff training, of course, but sometimes we might send you somewhere where it’s easy to go without training, and we’ll give you a good handover. You’ll find it’s not as daunting as you might think once you start.

Question: “Can I work across NDIS, TAC, and WorkSafe clients, or do I need to specialize in one funding type?”

Most of our nurses work across all of them. The clinical work itself — airway management, ventilation, tracheostomy care, TPN — doesn’t change based on who’s funding it, so most nurses build experience across the board.

Last question: “What’s the actual process if I want to apply?”

Send an email to [email protected] with your application, or go to the Seek website and search “Intensive Care at Home” — our job ads are there. You can also call us on one of the numbers at the top of our website at intensivecareathome.com, or click the contact form on the website to apply through there.

How to Apply

If you’re a critical care registered nurse watching this, and everything I’ve described today sounds like the kind of clinically meaningful ICU-level work you want to be doing — with the depth of relationships that home care gives you that a hospital ICU never will — I want to hear from you today. Call us through our website at intensivecareathome.com, send me an email at [email protected], or click the contact button on the website and apply through there. Mention the YouTube Live and I’ll talk you through current opportunities in your state.

If you’re watching this as a family member needing 24/7 critical care registered nursing support at home for invasive ventilation with tracheostomy, non-invasive ventilation with BiPAP or CPAP, or tracheostomy care without ventilation, the same door is open for you — you can contact me through the same channels, or schedule an appointment here.

Before you go, subscribe to my YouTube channel so you don’t miss any updates, click the like button, click the notification bell, leave your comments, and share this video with anyone who will benefit from it — especially your CCRN colleagues who might be exactly who we’re looking for. Drop a comment below telling me what state you’re in and what your ICU background is, and I’ll follow up.

We are building Australia’s largest, and only third-party accredited, critical care at-home nursing team. If that’s you, or if that’s the care your family needs, get in touch today.

Thank you so much for watching. Thanks for being here live, and I’ll see you in the next one. Take care.

I have worked in critical care nursing for 25 years in three different countries where I worked as a nurse manager for over five years in intensive care. And I’ve been consulting and advocating for families in intensive care since 2013 here at intensivecarehotline.com. And I can very confidently say that we have saved many lives with our consulting and advocacy, because of our insights, and you can verify that on our testimonial section  at intensivecarehotline.com and you can verify it on our intensivecarehotline.com podcast section, where we have done client interviews.

And because our advice is absolutely life-changing, right?  The biggest challenge for families in intensive care is simply that they don’t know what they don’t know. They don’t know what to look for, they don’t know what questions to ask, they don’t know their rights, and they don’t know how to manage doctors and nurses in intensive care. And that’s why we help you to improve your life instantly, making sure you make informed decisions, have peace of mind, control, power, and influence, making sure your loved one gets the best care and treatment always. And that’s why you can join a growing number of members and clients that we have helped over the years, saving their loved ones’ lives.

And that’s why I do one on one consulting and advocacy over the phone, Zoom, WhatsApp, whichever medium works best for you. And I talk to you and your families directly. I handhold you through this once-in-a-lifetime situation that you simply cannot afford to get wrong. And when I talk to families directly, I also talk to doctors and nurses directly, asking all the questions that you haven’t even considered asking but must be asked when you have a loved one critically ill in intensive care.  I also represent you in family meetings with intensive care teams.

We also do medical record reviews in real time so that you can get a second opinion in real time. We also do medical record reviews after intensive care, so, if, in case you have unanswered questions, if you need closure or if you are suspecting medical negligence.

 

We also have a membership for families of critically ill patients in intensive care, and you can become a member if you go to intensivecarehotline.com. If you click on the membership link or if you go to intensivecaresupport.org directly. In the membership, you have access to me and my team 24 hours a day in the membership area and via email, and we answer all questions intensive care-related. In the membership, you also have exclusive access to 21 e-books and 21 videos that I’ve personally written and recorded. And all of that will help you to improve your life instantly, make informed decisions, have peace of mind, control, power, and influence, making sure your loved one gets the best care and treatment always.

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Thank you so much for watching.

This is Patrik Hutzel from intensivecarehotline.com, and I will talk to you in a few days.

Take care for now.